consulting portfolio

As outsiders, we have the advantage of operating in a very objective and timely manner. We are quick studies who understand that deadlines have to be met through the most efficient and effective means possible.

Manulife Financial Case Study

Client Objective:

MARKETING DEPARTMENT ASSESSMENT
The purpose of the Marketing Department Assessment was to have an objective analysis of the Manulife Marketing Department performed by a third party. Manulife's goal was to seek guidance in establishing an efficient and technology driven workflow while maintaining a healthy environment that offers knowledge and growth opportunity to all employees.

High Level Objectives:

Evaluate project workflow
Streamline project scheduling
Shorten time-to-market

bbi Solution:

First, conduct detailed employee interviews over a three-day period. Next, walk through the process of a typical project and look for duplication of effort, needless steps, and areas that could be improved or replaced by technology. Finally, lead evaluations of project management software vendors.

Assessment Highlights:

Quality control areas need additional staff and training.
Many steps in the workflow were found to be redundant and were replaced by technology or shifting of employee responsibility.
Final recommendation of project management solution provider.